Positive Behaviour Support


Melanie has supported people with an intellectual disability in a variety of working roles over some 20 years. Melanie focuses on positive change for people with a disability and empowering them to have greater support and choice to live independent lives. She has worked in sexuality and puberty education; residential, day service, and emergency after-hours respite settings; and employment and case management services. Melanie holds a Bachelor of Applied Science (Intellectual Disability), certificate IV in Training and Assessment, certificate in Applied Behaviour Analysis and can sign Auslan. Melanie enjoys spending time with her family, training her dog, Lucy, and drinking coffee!


Matt commenced work within supported disability accommodation in 1995. After gaining direct experience in understanding the needs of our most vulnerable and disenfranchised, he worked for 12 years in the behaviour intervention support team (BIST) at DHHS, supporting families and individuals who presented with behaviours of concern. Matt has extended on this experience by working within forensic programs and hospital environments supporting carers and offering respite to those experiencing carer fatigue, as well as gaining qualifications in community services (disability), management, counselling, and training and assessment. Matt has extensive experience in training teams in the principles of positive behaviour support and reflective practice. His approach is very much led by an unconditional positive regard for others, and his personal values and core beliefs of empathy, dignity and respect. Matt believes that positive change comes from the investment of all people in the person’s life including the community. Matt’s passion is looking outside of the box in creating opportunities for people to feel included in their own lives and a firm belief that life can be better for those with cognitive impairments.


Maree joined the Rubix team in 2018 as the General Manager. Maree holds qualifications in both nursing and management and has over 30 years of specialist expertise within the disability sector. Maree has a strong focus on supporting self determination and community participation for people with disabilities. She is motivated by supporting people to reach their full potential and advocating their choices in the process.
Maree has extensive experience in establishing and leading positive team culture. She has comprehensive experience in positive behaviour support, case management and the provision of personalised lifestyle support. This breadth of experience ensures that Maree is well placed in her role as our General Manager.


Andy has recently joined the team at Rubix from his previous role as Principal Practice Adviser – Disability, DHHS North Division. He graduated with a Bachelor of Science in 1985, is a qualified de-briefer and work place assessor with 40 years experience working with people that have struggled to be heard. Andy specialises in listening to people’s stories; hearing how their disability, autism, mental health, ABI, trauma or complex life experiences have impacted on them and their families. Andy’s work focusses on building on these stories through a human rights lens to assist the person to develop skills and seek opportunities to meet their potential. He spent 20 years working directly alongside people in the community. Using the Positive Practice Framework, Andy has assisted in developing training packages, presented Positive Behaviour Support (PBS) training workshops to over two thousand direct support staff for DHHS, community services organisations and other professionals. Andy has provided consults for children and adults and worked collaboratively with families, residential services, schools, day services, hospitals, prisons and community organisations.

Dr Rucha

Dr Rucha has been working as a positive behaviour support specialist for the past six years. Having completed a Master of Neuropsychology (UK) and a PhD in Gender Differences in Autism Spectrum Conditions (La Trobe University), she has presented at various national and international conferences, and published articles for websites and peer-reviewed journals. Rucha has previously worked with children and young people with severe behaviours, cognitive and developmental impairments and trauma affected children. Rucha has extensive expertise in conducting workshops, and has delivered training across Victoria to parent groups, schools and professional groups on various topics related to autism, positive behaviour support, trauma, and girls with autism.


Eb began working in the disability sector in 1993, and has worked in both government and non-government organisations and in a variety of roles and positions. She has completed a Bachelor of Applied Science (Intellectual Disability) and is a registered member of Developmental Educators Australia Inc (DEAI).
Eb has spent most of her career directly supporting individuals with cognitive impairments, who may display behaviours of concern. Understanding these behaviours often result as a response to the persons lived experience of trauma, limited life opportunities, communication difficulties and/or sensory processing differences, underpins her empathetic and person-centred approach.
Her passions include ensuring everyone has a voice and can exercise choice and control in their own lives. She has extensive experience in training, coaching and driving cultural change in service provision, ensuring people are supported to live the lives they choose. Eb is the manager of the Positive Behaviour Support Team at Rubix Support.


Belinda commenced supporting people within home based and supported accommodation settings back in 2001. Since this time Belinda has built knowledge and experience working in the Government sector supporting people who present with behaviours of concern through the Behaviour Support Program for a period on nine years. This drove Belinda to build on her ethical foundations of treating everybody with dignity and respect in collaboration to support a holistic approach that promotes quality of life for individuals. Belinda then took her experience to work in a high complex setting supporting families and individuals impacted by trauma.  This is where Belinda aimed to provide a collaborative therapeutic intervention with individual’s, the family and relevant organisations to support the surrounding unique individual needs. Belinda works to build rapport with people to implement positive change whilst acknowledging and building on people strengths to see confidence and growth in themselves to live their best life through positive change.


Bethany holds a Master of Social Work and is currently completing a Graduate Diploma of Psychology. Bethany began working in the disability sector in 2006, supporting young people to engage in recreational activities and build their own social networks. Since, Bethany has worked in community, government and school settings across Australia with Aboriginal and Torres Strait Islander children, young people seeking asylum and students at risk of disengaging from education. Bethany is particularly experienced in the areas of student wellbeing, trauma informed practice and critical incident response. Bethany is passionate about social inclusion and ensuring that everyone is able to engage in activities and relationships that are meaningful to them.


Seyi completed a bachelors degree in Psychology and a masters in Clinical Counselling (Australian Catholic University).   She has worked across various roles such as a school counsellor, Applied Behavioural Analysis (ABA) therapist, homeless intake worker and as an NDIS Support Coordinator + support worker. Within these roles and experiences, Seyi developed a passion for providing early intervention support to young people with developmental delays within an educational and home setting. In particular, working as an ABA therapist allowed for Seyi to implement behaviour support programs in a home based setting as well as shadow their progress at school. Seyi specialised in working with children who have Autistic Spectrum Disorder.

Seyi ensures she practices with a holistic approach to empower an individual to reach their full potential in life and improve quality of life.


Ben commenced in the disability field in 2012 and quickly discovered a passion for providing positive, tailored support to people with complex needs. Ben holds a Master of Social Work (Deakin University), Bachelor of Arts in Sociology (Deakin University) and a Diploma of Disability (Holmesglen), which was completed through a DHHS scholarship. Ben has supported a diverse range of people in day service, community and residential settings – in both direct support and leadership roles. Ben describes his time abroad supporting people with disabilities in Vietnam and Mexico as transformational experiences in his practice. Ben’s dedication to progressing social values, extends not only for those with different abilities, but the LGBTIQ+, asylum seeker and Aboriginal and Torres Strait Islander communities too. Ben uses a holistic, strength-based approach to empower choice, advocate for meaningful change and increase quality of life for his clients.


Charlene is an AHPRA Provisional registered psychologist and a Member of the APS. She has completed her Bachelor in Psychology at University of Buffalo in the US, MSc Foundations in Clinical Psychology at Bangor University in the UK, and a Master of Professional Psychology at Cairnmillar Institute. Charlene’s from Singapore and is trilingual in Chinese Mandarin, Cantonese and English. She has gained international working experiences with young children and adolescents. Charlene is in her final internship year of working toward General Registration.

Charlene is caring, open-minded, and empathic. She employs a collaborative approach to create a safe and supportive space to assist clients in working towards their therapeutic goals and facilitating well-being in line with their needs. She is passionate about working with individuals experiencing disability and school related difficulties as well as other various issues, such as anxiety, depression, anger management. Her intervention approaches incorporating a wide range of therapeutic modalities, including cognitive-behavioral therapy (CBT), acceptance and commitment therapy (ACT), art and play therapy, trauma-informed practice, mindfulness, interpersonal psychotherapy, and schema therapy.

Ari – Therapy Dog

Ari is a happy go lucky girl that loves to play and interact with people. Her breed is a Hungarian Vizsla and as the breeds nick name “Velcro” suggests, makes her affectionate and overly attached to humans. She is in her happy place when she is leaning against your leg or trying to sit on your lap. But at the same time, she can be very energetic and loves going for walks in nature or chasing a ball. You know she is very happy when she is wagging her tail excessively whilst showing you a toy. Her calming activities are using her nose to sniff the ground, chewing bones and licking through the use of sensory toys.   Ari has done a lot of training to become a certified therapy dog through Animal Assisted Intervention (AAI). She was successful in gaining this in February 2020. Her goal is to provide all that she meets with laughter, creativity and connection to provide support to people and the extensive team at Rubix Support. Ari’s owner is Belinda.


Nadia has a Bachelor of Education (RMIT), she has experience working in mainstream school settings as a classroom teacher. Her focus as a teacher was to address all students’ individual needs creatively. She worked with a range of diverse students advocating for their right to positive education. This is where she developed her passion for supporting people with disabilities and their families. She is currently studying Graduate Diploma in Psychology (Monash University) and plans to continue and study Developmental Psychology. Nadia believes in encouraging people to reach their full potential, she believes in equality and will support clients to enable them to complete daily tasks. Nadia has a particular interest in supporting children, adolescents, and families.She enjoys spending time with her two young boys, especially taking them to spend the day at the beach.


Lauren initially gained employment in the field of disability in 2005 while completing a Certificate III in Education at a special developmental school. During her time at the school, she discovered a passion for supporting those with an intellectual disability to achieve and exceed their personal goals. Lauren went on to hold several roles within disability accommodation services while completing a Bachelor of Applied Science (Disability). Following her studies, Lauren obtained employment as a positive behaviour support (PBS) clinician in 2012 and continues to strive to enable her clients to achieve their best life within this role. Lauren has developed a special interest in working with children and their families. To enhance her ability to support clients to achieve equality, equity and a higher quality of life, Lauren commenced a Master of Social Work, in which she is currently enrolled.


Kyle has completed a Bachelor of Science and a Graduate Diploma of Professional Psychology, and is currently completing a Master of Psychology (Educational and Developmental). He has worked in various roles in the field of disabilities, including working as a Provisional Psychologist at a private clinic specialising in Autism, as well as several years of experience working as a disability support worker. Previously, Kyle has worked in the mental health field, volunteering at the ARCVIC helpline and working at the Melbourne Psychology Clinic. Kyle uses a person-centred, strength-based, and solution-focussed approach to empower people to flourish and thrive in a way that they choose and is meaningful to them.


Susie initially gained experience in the disability field through her volunteer roles during adolescence. Susie quickly ascertained a strong interest for helping others and went on to complete a Bachelor of Human Services and Master of Social Work (LaTrobe University). After completing her studies, Susie strengthened her skillset in the disability sector, working across government and community-based settings, including forensic settings. Susie has experience in direct support work, case management and leadership roles prior to embarking on her journey with Rubix Support as a Positive Behaviour Support Practitioner. Susie’s style of work encompasses a social justice and strengths-based lens, focusing on empowering individuals to achieve their goals and improve their overall quality of life.


Reshma completed her Bachelor of Psychology (Honours) and is currently completing a Master of Psychology at Monash University. Reshma has been involved in supporting people with mental illness and has worked in in-patient, community and NDIS settings including working as a Specialist Support Coordinator. These experiences have included assisting people in group environments, community programs, implementing NDIS plans and working collaboratively with participants, families, and stakeholders to achieve client goals. Reshma is passionate about understanding each person’s individual experience, what their journey of recovery looks like, and supporting them to promote independence, build autonomy and improve their quality of life.










Support Coordination


Andrea has over 20-years’ experience in the disability sector in both government and non-government organisations in varied roles and positions. Andrea’s expertise and the bulk of her experience has been coordinating care for individuals eligible for the Multiple and Complex Care Initiative (MACNI). This program provided comprehensive assessment and coordination to some of Victoria’s most at risk individuals (a small number of people aged 16-years and over with combinations of mental illness, substance dependency, intellectual impairment, acquired brain injury, and forensic issues). In addition, she has extensive experience working with young people involved in the criminal justice system and their families. Her passions include resilience building, strength-based approaches, advocacy and service system coordination to ensure that collaborative and tailored approaches to service delivery are provided. Andrea has completed a Bachelor of Applied Science (Disability Studies) and Bachelor of Social Work.


Angela has supported children, youth, adults and families in a range of settings including case management, out-of-home care, outreach, one-to-one support, community access, and supported disability accommodation. It was within these roles that Angela developed her passion for advocating for and providing intensive support and understanding to people with autism spectrum disorder, complex needs and behaviours, dual disability, mental health and communication barriers. Angela has completed studies in disability and alcohol and other drugs, in addition to a Bachelor of Arts majoring in youth studies. In this relatively new role of coordination of supports Angela is now tackling the world of NDIS – supporting participants to achieve their goals by encouraging them to have choice and control over their NDIS plans. She assists participants to develop an understanding of their NDIS plan, and to implement new services by encouraging as much independence as possible.


Lauren has diverse experience providing practical and emotional support to adults across diverging health settings, and supporting children and families involved in the child protection system. She is passionate about promoting individual’s autonomy and ensuring individuals and families are connected to formal and informal supports, which promote their wellbeing. Lauren has completed a Master of Social Work and a Bachelor of Arts with a double major in criminology and sociology.


From an early age, Ulli’s life revolved around supporting people who were disadvantaged. She holds a Master of Social Work and for the past 10 years has worked in the field of disability at a rehabilitation centre for adults with mental illness and drug-related addictions, as a house supervisor and disability support worker at a children’s respite facility, and at an addiction emergency centre. A strong focus on the participant’s needs, coupled with her cultural awareness skills and empathetic personality, enables Ulli to successfully support the participants she works with.


Wayne has experience working primarily with people who have acquired brain injuries in both support coordination and positive behaviour support. These experiences have included supporting people in community settings, assisting individuals out of complex situations and encouraging people into mainstream services. Wayne’s passions include assisting individuals to build autonomy to be able to guide their recovery and assisting individuals to identify and achieve their goals. Wayne has completed a Bachelor in Psychology (Honours).


Rachael brings with her over ten years of experience in the services sector, she has spent the last four years working within the NDIS space in varying roles spanning from providing direct support with independent living, developing and coordinating community group activities, to leadership roles within support coordination. Most recently, Rachael was working in an exciting space which intersected the NDIS with youth homelessness and Justice departments to ensure our most vulnerable people had the best opportunity to access the NDIS . Rachael has been working closely with partner providers, Brotherhood of St Lawrence and NDIS to develop a culturally safe Aboriginal support coordination manual which the NDIS will adopt and develop training modules for in the future.
Rachael is passionate about supporting people from all sections of our community, she considers herself a human rights advocate who strives for equality and social justice.


Mark completed a Bachelor of Human Services and Master of Social Work in 2016. He has experience within the public health system, international humanitarian services, and community services with a focus on homelessness and housing. From practicing as a generalist case manager to providing leadership in a crisis setting, Mark has worked with some of the most disadvantaged members of society who may present with complex support needs. He is passionate about practicing collaboratively with this cohort to identify systemic barriers and work creatively to improve participants quality of life, through relevant health and social linkages. Mark is motivated at working within the NDIS space and supporting participants to ensure they achieve their goals.


Emalea completed a Bachelor of Human Services and Master of Social Work at La Trobe University in 2019. Prior to working as a Specialist Support Coordinator, she began her work with Rubix Support in the Lifestyle Support Program, learning valuable skills in supporting people on a one to one basis. Emalea has also worked in the Aged Care Assessment Service and in Child Protection, working with a broad and diverse range of people. Emalea is committed to working to achieve human rights and social justice for the people she supports.


Prior to working at Rubix Support Alisha had been working for several years as a senior disability employment consultant, which involved assisting individuals to access the supports they need to achieve their goals. After completing a Bachelor of Social Science – Social Welfare and a diploma of counselling, she also gained experience supporting people who were disadvantaged in community. These experiences included case management in organisations that assist asylum seekers to transition into the community, by providing crisis interventions and support around a range of welfare issues. She is passionate about supporting people to increase their quality of life by understanding each individual’s life experience and drawing on their strengths to promote independence.


Juliet completed a Diploma in Community Services in 2020 and has over ten years experience in the community care sector. Juliet’s roles have included direct care for people through Veterans Affairs and has spent the past four years supporting individuals within aged care settings. Juliet has completed specific training in dementia and also has clinical experience as an assistant in nursing which saw her work closely with individuals who required continence, catheter care, skin-integrity and those experiencing limitations in mobility. She has worked extensively with individual and families in palliative care who were experiencing bereavement. In addition, Juliet has specific knowledge and experience supporting children on the Autism Spectrum within the NDIS framework.


Vaea has been working in community mental health services after completing a Graduate Diploma in Psychology in 2017. Prior to working with Rubix Support, Vaea worked within a residential recovery service for disadvantaged youth with complex needs who had experienced or were at risk of homelessness. This included working from a person centred approach to support those to achieve their goals addressing mental and physical health needs, education and training, substance addiction or misuse along with social and cultural inclusion. Vaea is experienced in working with people with psychosocial disabilities and aims to use a holistic approach to support those she works with to have choice and control in their lives. Vaea is motivated to continue working collaboratively within the NDIS space and is passionate about working inclusively with participants and their families to continue to support those facing barriers to goal attainment and accessing supports.


Jasmine completed a Bachelor of Psychological Science and Master of Social Work at Griffith University in 2014. Following this Jasmine competed a Masters of Advance Social Work Practice from Charles Sturt University. Prior to commencing at Rubix Support, Jasmine has worked within youth mental health, supporting young people and families with acute mental health concerns. Jasmine is a certificated Dietetical Behaviour Therapist and incorporates trauma informed principles into practice.  Jasmine has a strong passion in social justice and human rights and aims to work holistically to support people to reach their goals.


Paul brings to Rubix Support more than 20 years of experience working in the disability sector, both here in Australia and overseas. His roles have included direct support work, managing supported independent living accommodation for people who live with complex needs in a local authority in the UK, supervising a large team of aged-care support workers under the aged care HACC model, and, more recently, both specialist and support coordination within NDIS. Paul’s values are based on the foundation of supporting the people he works with to achieve their goals in a person-centred way that empowers them to see their own potential. Experience from working with vulnerable communities and individuals means that he is able to holistically unpin what isn’t working and develop strategies to implement positive change. Paul is a big advocate for continuous improvement and embracing change across the sector. He remains passionate about human rights and equality for all.


Georgia has completed a Diploma in Health Sciences and a Bachelor of Psychology at Swinburne University. Prior to working with Rubix Support, Georgia worked in the criminal justice system with offenders with a psychosocial diagnosis and complex challenging behaviours. Georgia was a key contributor in supporting offenders to establish goals for themselves, engage in positive behavioural change, rehabilitation, and reintegration into the community. Georgia has transferred her knowledge and skills into her current role in Support Coordination. She is passionate about advocating for and providing support for people with complex needs and psychosocial disabilities by enabling participants to live life as they choose, make the most out of their funding and to achieve their plan goals.


Daisy has completed a Bachelor of Health Sciences at Deakin University. Whilst working towards her qualification she worked as a disability support and recreation worker with kids to provide much needed respite to families and carers. This was a rewarding role where she was able to engage kids in meaningful activities and programs, while also ensuring progress towards relevant goals and aspirations. Prior to commencing with Rubix Support, Daisy worked as a senior support coordinator supervising a small team of support coordinators, alongside providing coordination of supports and specialist support coordination to a variety of participants, navigating complex scenarios, situations and NDIS plan implementation with these participants. Daisy is passionate about looking outside the box to support person centred options and solutions that best suit participants and promote their strengths and independence.





Lifestyle Coordination









Rubix Support Leadership


Niall completed a Bachelor of Applied Science (Disability) and is a current member of Developmental Educators of Australia Incorporated (DEAI). For 15 years Niall worked within government and community-based organisations supporting people with complex presentations, focusing on positive behaviour support in all his roles. Starting out in residential settings directly assisting adults and children, Niall has also held management positions with the Behaviour Support Service, Family Intervention Support Service, Family Outreach Support Service and Disability Accommodation Services. Niall is director and co-founder of Rubix Support.  He has a passion for achieving positive outcomes for the people he supports and strives to nurture the same in all his team members.


Hazem holds qualifications in disability support, community services management and management and has over twenty years of experience in the disability sector. Commencing in assisting adults with complex support needs, delivering one to one person centred approaches to individual support staff and teams in complex support settings, being part of quality assurance governance groups, undertaking service reviews training and tasks with a focus to improve services and outcomes for individuals, management positions overseeing residential settings for over 10 years with a personal emphasis on building a positive culture in the sector. Hazem is director and co-founder of Rubix Support. He has a keen interest in problem solving and long-term changes that improve services and individuals’ accessing appropriate and meaningful supports.


Luke joined the Rubix team in 2019 as the Business Development Manager. Luke holds a Bachelor of Applied Science (Disability) and a Masters in Business Administration. Having worked in a variety of leaderships roles, Luke brings over 20 years of disability related experience to Rubix – both from government and non-government sectors. Starting in roles supporting people to achieve their life aspirations, then moving into management positions within accommodation and community based services, Luke brings a solid understanding of all levels of support, business structure and process. Luke is passionate about people, leadership, service development and both personal and professional growth; all contributing to the role of Business Development Manager at Rubix Support.

Business Administration