Rubix Support delivers Level 2 & 3 Support Coordination Services to NDIS participants across Melbourne and Victoria. Our experienced team works alongside you and your family to help you understand your NDIS plan, connect with the right supports, and build your confidence to manage your plan over time.

What Are Level 2 & 3 Support Coordination Services?

The NDIS funds two types of support coordination, and Rubix Support is qualified and registered to deliver both:

Level 2 — Coordination of Supports Our Level 2 Support Coordinators help you put your NDIS plan into action. We connect you with the right NDIS-registered and mainstream providers, help you work towards your goals, and address any barriers to participation.

Level 3 — Specialist Support Coordination Our Level 3 Specialist Support Coordinators bring an added layer of expertise for participants with more complex needs. This includes navigating cross-system responses across housing, mental health, justice, child protection, health and education.

All Rubix Support Coordinators are appropriately qualified and experienced to deliver Level 2 & 3 Support Coordination Services, and we carefully match each Coordinator to your individual needs and preferences.

For more information on how Support Coordination is funded within your NDIS plan, visit the official NDIS website.

How Our Support Coordination Team Can Help You

Our team draws on diverse professional backgrounds and extensive experience in NDIS navigation. As part of our Level 2 & 3 Support Coordination Services, we can work with you to:

  • Understand and make the most of your NDIS plan

  • Identify, connect and coordinate with providers that meet your interests and needs

  • Resolve barriers that impact your participation and goal achievement

  • Liaise with mainstream and specialist services on your behalf

  • Prepare for your next NDIS Plan Review

  • Provide Remote Support Coordination where face-to-face support is not required or preferred

NDIS Support Coordinator assisting participant with plan implementation and community participation goals

Ready to Access Level 2 & 3 Support Coordination Services?

All of our Support Coordinators are appropriately qualified, NDIS-registered and experienced. Submit a referral today and we’ll match you with the right Coordinator for your needs.

Support Areas We Service Across Melbourne

Our Level 2 & 3 Support Coordination Services are available to NDIS participants across the following Melbourne local government areas:

Western Region

  • Hobsons Bay

  • Hume

  • Maribyrnong

  • Melbourne

  • Melton

  • Moonee Valley

  • Wyndham

North East Region

  • Banyule

  • Darebin

  • Manningham

  • Maroondah

  • Moreland

  • Nillumbik

  • Whittlesea

  • Yarra

South East Region

  • Bayside

  • Glen Eira

  • Knox

  • Monash

  • Stonnington

Why Choose Rubix Support for Support Coordination in Melbourne?

Choosing the right Support Coordinator can make a significant difference to your NDIS experience. At Rubix Support, our coordinators bring diverse professional backgrounds across disability, mental health, housing and community services — giving us the cross-sector expertise to navigate even the most complex situations.

We take the time to understand your goals, your living situation, and the people around you. Every participant is matched with a coordinator who suits their individual needs, communication style and background. We don’t believe in a one-size-fits-all approach.

Our team is based in Melbourne and services participants across the Western, North East and South East regions. Whether you need support untangling a complex plan, preparing for a plan review, or simply getting your supports set up and running smoothly — we’re here to help.

Referrals for Support Coordination Melbourne are currently open. Complete our online referral form or contact our team directly to get started.

Frequently Asked Questions

Level 2 Support Coordination (Coordination of Supports) helps NDIS participants put their plan into action by connecting them with the right providers and services. Level 3 Specialist Support Coordination is designed for participants with more complex needs, providing a higher level of expertise across multiple systems including housing, mental health, justice and health. Rubix Support is qualified to deliver both Level 2 & 3 Support Coordination Services.

Support Coordination is funded within your NDIS plan under the Capacity Building budget. If it’s included in your plan, you’ll see it listed under “Support Coordination” or “Specialist Support Coordination.” If you’re unsure whether your plan includes funding for Level 2 & 3 Support Coordination Services, our team can help you review your plan and explore your options.

Yes. As an NDIS participant you have the right to choose your own registered provider. Rubix Support offers Level 2 & 3 Support Coordination Services across Melbourne and Victoria, and we work hard to match you with a Coordinator who suits your individual needs, background and preferences.

Yes. Where face-to-face support is not required or preferred, our team can deliver remote Support Coordination. This means participants outside our usual service areas may still be able to access our Level 2 & 3 Support Coordination Services — contact us to find out more.

Our Support Coordinators currently service participants across Melbourne’s Western, North East and South East regions, including areas such as Wyndham, Hume, Darebin, Whittlesea, Knox, Monash and more. View the full list of local government areas we cover above, or contact us to confirm availability in your area.

Getting started is simple — complete our online referral form and a member of our team will be in touch to discuss your needs. We provide Level 2 & 3 Support Coordination Services to new participants regularly and aim to respond to all referrals promptly.