Privacy Statement

Rubix Support respects and protects the privacy of all individuals who engage with our services. We are committed to handling personal information with care, integrity, and transparency.

We collect personal information that is necessary to provide responsive and high-quality services. This may include information provided directly by you (such as your name, contact details, and relevant service information), as well as limited technical data collected through our website.

How We Use Personal Information

We use personal information to:

  • Deliver and improve our services
  • Respond to enquiries and provide support
  • Meet our legal and regulatory obligations

Rubix Support does not sell personal information. We may share information with trusted service providers or relevant authorities where required by law.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and improve website performance. You can manage or disable cookies through your browser settings.

Data Protection

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Our systems and processes are designed to safeguard the information we hold and maintain its accuracy.

Your Rights

You have the right to access and request correction of your personal information at any time by contacting us.

Contact Us

If you have any questions about this Privacy Statement, how your information is handled, or if you wish to raise a concern, please contact:

Rubix Support

Email:
[email protected]

Phone:
(03) 8578 3882

Business Hours

Monday – Friday
9am – 5:00pm
Saturday – Sunday
Closed

Phone

Business Hours
(03) 9088 7582

Mail

PO Box 2105
Ivanhoe East 3079

Ready to Start Your NDIS Journey With Us?

Whether you need Behaviour Support, Support Coordination, SIL or Lifestyle Support, our Melbourne NDIS team is here to help. We match every participant with the right services and people for their needs.

Contact us via the links below or get in contact through our contacts page today.

We Heart NDIS member badge — Rubix Support NDIS registered provider Melbourne

Registered NDIS Provider

Rubix Support is a registered provider of the National Disability Insurance Scheme (NDIS). Furthermore, we are a registered provider of the Victorian Department of Health and Human Services (DHHS).

Acknowledgment of Lived and Living Experience

Rubix Support acknowledges the lived and living experience of people with disability, their family members and supporters. We recognise the ongoing impacts of trauma, institutionalisation, neglect and abuse that people with disabilty have experienced – and continue to experience today. We are unwavering in our commitment to upholding Human Rights, safety and dignity. We practice with a trauma-informed lens and have a zero tolerance for abuse in any form.

Supporting Equality and Diversity

At Rubix Support we know that we are stronger and better together, and celebrate diversity in all its forms. We value and welcome people of all ages, cultures, abilities, sexuality, gender identity, religion, beliefs, lived experience and backgrounds. We are committed to cultivating environments and interactions where everyone can feel safe and be themselves.

Acknowledgment of Country

Rubix Support acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respects to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.