Our Commitment to Child Safety
Rubix Support is committed to the safety of all children and young people. As a Child Safe organisation, we value every child and young person and every decision we make is governed by our fundamental belief that all children and young people have an inherent right to be safe, supported, grow up healthy, happy, and protected from all forms of harm.
We believe that all children and young people should be supported to express their views, identity and to be heard. Furthermore, we commit to informing children and young people about their rights and providing them with opportunities to actively participate in decisions that affect their lives, and we support them to do so.
Cultural Safety and Inclusion
Rubix Support promotes cultural safety for all children and provides those we support with opportunities to connect with their culture and strengthen their sense of belonging and identity.
We support the rights of children and families living with disability and commit to providing opportunities for children with a disability to safely participate in their community. We understand that every child is different and will experience their disability and the world differently.
Additionally, we commit to developing LGBTIQA+ inclusive practices across all our services and creating welcoming and inclusive environments for children, young people and their families.
Rubix Support also supports the rights and safety of children and young people who are unable to live at home, including those in kinship and out-of-home care (OOHC).
Compliance with Child Safe Standards
Rubix Support complies with both the National Child Safe Principles and the Victorian Child Safe Standards.
These standards are a minimum set of requirements for organisations providing services to children and young people in Victoria. As a result, they ensure the safety of children and young people is promoted, child abuse is prevented, and allegations of child abuse are properly responded to.
Furthermore, we have robust people and culture and recruitment practices for all employees and student placements, supported by training and education on child safety to ensure we can fulfil this commitment. All employees and student placements commit to the child safe principles and expectations outlined within our Code of Conduct.
Reporting and Zero Tolerance
Rubix Support has clear and detailed policies and procedures about how to respond to complaints and allegations of abuse. We actively commit to reviewing these policies and procedures and are working across the sector to continually strengthen our approaches and improve outcomes for children and young people.
There is zero tolerance for any form of child abuse or maltreatment within Rubix Support. We take all allegations and concerns around abuse very seriously, and we will always strive to ensure that children do not experience neglect, abuse, harm or exploitation during their involvement with Rubix Support.
In addition, there is zero tolerance for not reporting any reasonable belief of child abuse or maltreatment, both internally and to external authorities including police and Child Protection. Doing nothing is not an option.
How to Raise a Concern
If you would like more information about Rubix Support’s Child Safe commitment, or would like to raise a concern, you can contact Rubix Support on [email protected] or (03) 8578 3882.
Business Hours
Monday – Friday
9am – 5:00pm
Saturday – Sunday
Closed
Phone
Business Hours
(03) 9088 7582
Ready to Start Your NDIS Journey With Us?
Whether you need Behaviour Support, Support Coordination, SIL or Lifestyle Support, our Melbourne NDIS team is here to help. We match every participant with the right services and people for their needs.
Contact us via the links below or get in contact through our contacts page today.

Registered NDIS Provider
Rubix Support is a registered provider of the National Disability Insurance Scheme (NDIS). Furthermore, we are a registered provider of the Victorian Department of Health and Human Services (DHHS).
I’m looking for Support
Learn More
Contact Us
(03) 9088 7582
Monday – Friday
9am – 5:00pm
Acknowledgment of Lived and Living Experience
Rubix Support acknowledges the lived and living experience of people with disability, their family members and supporters. We recognise the ongoing impacts of trauma, institutionalisation, neglect and abuse that people with disabilty have experienced – and continue to experience today. We are unwavering in our commitment to upholding Human Rights, safety and dignity. We practice with a trauma-informed lens and have a zero tolerance for abuse in any form.
Supporting Equality and Diversity
At Rubix Support we know that we are stronger and better together, and celebrate diversity in all its forms. We value and welcome people of all ages, cultures, abilities, sexuality, gender identity, religion, beliefs, lived experience and backgrounds. We are committed to cultivating environments and interactions where everyone can feel safe and be themselves.

Acknowledgment of Country
Rubix Support acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respects to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.